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Other server problems
General and others
Web Page Not Displayed Correctly
Typically happens to IE browsers, please refer to the following steps for solution: 1. Select "Tools" > "Internet options", to open the Internet Options window. 2. Select "Security" > "Trusted si...
Reboot cause Teampel services to stop
Teampel Server will not automatically restart after rebooting the server. There are two ways to start your Teampel Server: 1. We recommend using applications to start/stop services because it has bet...
Why can the Teampel clients on Teampel server sign in, but the Teampel clients on other computers in the local area network (LAN) cannot?
1) The Teampel server network card must be a fixed IP address assigned manually, and does not support obtaining IP address automatically. 2) Please make sure that the IP addresses of the other comput...
What can I do if the Teampel mobile client can not receive the Push notification?
 All mobile clients (both Android and iOS) can not receive push notifications: 1) Check if the Push service is enabled on Teampel Server. The default is disabled. Tip: if it is not enabled, please...
After signging to Teampel client, I can receive and send messages, but I can't download and upload files. What should I do?
1. On the Teampel server, in Windows Task Manager (Ctrl+Shift+Esc) > "Details", check if the Teampel FileServer (GaaihoFileSvr.exe) service is enabled  If it is enabled, please continue with the st...
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SQLite
How can I execute SQLite syntax in command prompt?
If you want to execute SQLite syntax, please download sqlite-tools-win32-x86-3270200.zip first and extract it to the path you specified, and rename the folder to "sqlite3" for execution. Example path:...
How can I fix the data of SQLite database?
How can I fix the data of SQLite database? Due to unexpected power outages, etc., problems like unable to load malformed program may occur to SQLite. The solution is to export the data from the dat...
How can I upgrade Teampel Server SQLite to Teampel Server MySQL?
1. Install MySQL (5.6, 5.7 or above) on a new machine; 2. Stop Teampel Server SQLite services (double-click Teampel Server Shutdown on desktop); 3. Install the same version of Teampel Server MySQL a...
How can I backup the data for SQLite and Teampel Server?
Stop Teampel Server SQLite service (double-click Teamamp Server Shutdown on desktop); • Backup SQLite database Backup "[Teampel Server Lite installation path]/bin/ teampel.db". • Backup file d...
How can I migrate my Teampel SQLite data?
Use the backup SQLite database data (teampel.db), file data (data folder), setting profile (GaaihoSvrSetting.xml), and license file (teampel.license.ztl, if you are a Pro Subscription user. For detail...
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MySQL
How can I backup the data for MySQL and Teampel Server (Windows)?
Stop Teampel Server MySQL service (double-click Teampel Server Shutdown on desktop); Backup MySQL data for Teampel Server (windows platform) Using Command Line: Select "Start" > "All Programs" > ...
How can I migrate my Templel MySQL (Windows) data?
(Note: data migration only available for Teampel Server of the same version) Database: 1. Backup data: Backup MySQL database (for details, please refer to How can I backup the data for MySQL and Te...
How can I make Tempel Server start automatically after booting(MySQL/SQL Server)?
Overview: 1. Service mode, (automatic) startup and process (manual) startup are exclusive and can't work at the same time; 2. Stop Teampel Server before using the service mode to start; 3. If the d...
What should I do if my MySQL appears error code 1175?
This is due to the security settings of Workbench, which can be solved through settings. Please refer to the following two methods: Option 1: Express settings Enter "SET SQL_SAFE_UPDATES = 0;" in th...
SQL Server
How can I backup the data for SQL Server and Teampel Server (Windows)?
Stop Teampel Server services for SQL Server (double-click Teampel Server Shutdown on desktop); Backup the data for SQLServer and Teampel Server • Backup SQL Server data for Teampel Server 1. Backup...
How can I migrate my Templel SQL (Windows) data?
(Note: data migration only available for Teampel Server of the same version) Database: 1. Backup data: Backup the data for SQL Server database (for details, please refer to: How can I backup the da...
How can I make Tempel Server start automatically after booting(MySQL/SQL Server)?
Overview: 1. Service mode, (automatic) startup and process (manual) startup are exclusive and can't work at the same time; 2. Stop Teampel Server before using the service mode to start; 3. If the d...
Linux(MySQL)
How can I backup the data for MySQL and Teampel Server (Linux)?
Stop Teampel Server services for MySQL Server (double-click Teamp Server Shutdown on desktop); Backup MySQL data for Teampel Server (Linux) In the command prompt, type "#mysqldump -uroot -p --lock...
How can I migrate my Tempel MySQL (Linux) data?
Database: 1. Backup data: Backup MySQL (Linux) database (for details, please refer to: How can I backup the data for MySQL and Teampel Server (Linux)?) 2. Create database: a) #mysql -uroot -p b) ...
Linux system, what if P2P fails to join multicast?
1. Multicast is not the default settings, and it will cause Join Net to fail. You need to add it manually: route add -net 224.0.0.0 netmask 224.0.0.0 eth0 2. Restart Teampel Server service; 3. Afte...
What should I do if I lose the file list after installing the update package for Teampel Server (Linux)?
1) Make sure that the upgrade process is correct. If you delete the Teampel Server installation directory and then extract the Teampel Server update package, you will lose the existing profile and the...
Migration and Update of Teampel Server for Linux
Preparation 1. Backup the data for the official server: a. Backup database db_teampel: #mysqldump -uroot -p --lock-all-tables --routines db_teampel >/root/Documents/backup/db_teampel_backup.sql b. ...

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