If you are a new member or login on a new computer, please sync the history of all conversations or certain conversation group as follows:
- Click my profile and select "Local data".
- Click the "Sync history" button.
- Adjust the sync settings and click the "Start sync" button.
Sync the history of a certain conversation
- Click "Chat history" in the upper left corner of chat window.
- In the pop-up History window, click the down arrow to the right of Sync History.As shown below:
- Set up sync options and click the "Sync" button.
- Enter a conversation group;
- Click on the upper-right "···" icon > "Project/Group Info" (member icon for individual chat groups);
- Click "Sync History".