How can I create a "Group"?
1. In Message page, click 1. "+" > 2. "New group";
2. "Group" > "Create" > "Enter group name:" > "Add group member:" > "OK";
3. In personal chat, click "Start group chat";
Why can’t I create a group?
Don’t worry. You may not have the permission to create a group. Please contact your Teampel administrator to add the permission for you.
How can I create a “Project”?
In Message page, click 1. “+” > 2. “New project”;
In Project page,“Project” > 2. “Create” > 3. “New project” > “Enter project name:” > Select “Scheduled project or “Normal project” > “Add member:” > ...
Why can't I create a project?
Don't worry. You may not have the permission to create a project. Please contact your Teampel administrator to add the permission for you.
How can I leave a project/group?
You can voluntarily leave a project or a group as follows:
To leave a "Project" - Click "Project" > Right click the project you want to leave and select "Leave" > "OK".
To leave a "Group" – click " ...
How can I "close" a project/group?
If a project/group has ended and your team will no longer use it, you can "close" the project or group as follows (note: once closed, you will not be able to re-open or edit it, but you can view the h...
How can I send a broadcast message?
The purpose of broadcast is to immediately let all recipients know about important information, such as company policy updates, internal server maintenance notifications, or even the birthday of a col...
Why can't I launch a new broadcast?
Don't worry. You may not have the permission to launch a broadcast. Please contact your Teampel administrator to add the permission for you.
How do I know if a member has read a post?
Any sent message has a read statistic in the lower right corner. For example, (2/8) means that 2 out of 8 members have already read. Move the mouse over the number to see the unread members.
How can I use Teampel screen capture?
Teampel's built-in "Screen capture" feature allows you to use the hotkeys to instantly capture screen images and save or send them to the conversation without installing or opening 3rd party screensho...
How can I enable video conferencing
If your organization has enabled video conferencing, the "Video call" or "Meeting" options will appear in Project, Group, and personal caht windows.
If you are not sure whether your organization has ...
How can I send instant voice messages?
In any conversation group, you can choose to use instant voice message to save typing time and send messages quickly. Click 1. "Instant voice message" in the bottom left corner> 2. "Press and ho...