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Background management
How can I import members and schemas through syncing AD (Active Directory)?
Add sync policy 1. Select "Organization" > "Sync AD". 2. Click "Create policy" to open "Add AD sync policy" dialogue box.  AD Server Address: Active Directory Domain Controller IP Address. ...
Select the way how clients signin (with custom password or AD account password).
If you are using AD sync to import members of the organization, you can choose to have users sign in to Teampel Client with the password for the AD account or with a custom password, as follows: Sign...
When will the "Teampel initial password" be used in the AD sync policy?
Teampel Client accounts synchronized with AD domain will use the "Teampel initial password" in the following situations: 1. When "Sign in with a password" is set to "Sign in with Teampel Password" (t...
If AD server fails to connect/verify the password, how can I sign in to Teampel Client?
If you sign in through "AD accounts use AD domain password, while other accounts use Teampel password". (To setup this, sign in to Teampel Management System > "Organization" > "Settings" > "Sign in wi...
Does Activity Directory import support fullName or userPrincipalName for non-alphanumeric characters?
Not supportted. Teampel only supports letters, numbers, and the bottom line for account. If the fullName of AD domain user is English, the regular import in Teampel Management System will work; if the...
How can I enable the mobile terminal push service?
If your team also uses Teampel on mobile devices (e.g. Android or iOS), we recommend turning on push service so that they would receive notifications. Before turning on push service, make sure the mac...
How can I set up a system email address to link to the email service?
Teampel's task reminder feature supports email. If your team uses email reminder for tasks, you should set up a system mailbox responsible for sending emails to the task leader in "Mailbox settings".R...
How can I link Teampel to VoIP service?
Teampel supports SIP-based voice call feature. Enter VoIP server information in "VoIP call" and distribute SIP account/password among your team members.Team members can call each other after signing i...
How can I link Teampel to Zoom Video Conferencing Service?
Zoom offers communications software that combines video conferencing, online meetings, chat, and mobile collaboration.You can bind Teampel accounts with Zoom accounts to empower your team to launch on...
How to create a Visitor account?
Visitors are not members of the company and can only be invited to project conversations and use their features. Also, visitors cannot see the organizational contact list nor contact individual member...
How can I change project "leader"?
The person who created the project will be the default project "leader". If you want to change the "leader" later, you can only change it from Teampel Management System. The operation is as follows: ...
How can I "delete" a project so that it can no longer be viewed or searched?
Once a project is "closed", it can still be viewed and searched in the client and Teampel Management System. However, once a project is "deleted", it can no longer be viewed and searched. The operatio...
How can I enable"Appraisal" feature to rate the projects and tasks?
Sign in to Teampel Management System > "Organization" > "Settings" > "Enable appraisal" > "Save".
What is the capacity for file upload and transfer?
To avoid wasting storage space and ensure communication quality, the size limit for single-file upload is 1 GB. You can set the size limit for uploading a single file in Teampel Management System and ...
Can I customize the sorting of Contacts list on Teampel Client, for example, make the manager in the
Yes. Go to Teampel Management System, select a user in "Organization" > "Division tree" and modify the user's serial number. The smaller the serial number is, the higher the ranking will be. At the sa...
How can I limit member permissions so to resctict certain users from creating projects, create group
Set member permissions on Teampel Server. For example, to restrict User A from creating project, enter Teampel Management System: 1. Method 1. Go to "Organization" > "Role management" > "Add custom r...
How can I make Teampel clients see each other's IP address?
This feature needs to be set up on Teampel Server. Go to Teampel Management System, "Organization" > "Settings" page, and check "Displays member login IP on the client". Effect: ip
How do I login to Teampel Data Viewer System?
Teampel provides a data viewer system that allows authorized users to sign in to the system and view all Teampel Client data, including personal conversations, project conversations, groups, broadcast...
Teampel slimming: how can I reduce the space occupied by Teampel?
 On server: 1. Set up automatic data cleanup in Teampel Management System 2. Regularly clear the expired logs in svr-xxx (such as logs a week ago); 3. If available, you can also save the...
Text appears garbled after importing member info CSV file
Description: It is normal when opening the csv file with Excel, but it is garbled when importing the file to Teampel Management System: Solution: Open the csv file with Excel and Save as ...

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