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Installation and setup
Installation environment and requirements recommendations
Server: confirm that the client and the server are connected. Operating system: Windows server 2008/2012/2016, Linux centos 6/7 CPU: Dual-core or more Memory: 4G or more Disk: 100G or more...
How can I install Teampel Server Windows (SQLite) version?
If you want to quickly try Teampel, please click "Free Download" to download the installer (Server and Client versions included). By following the steps, you can easily install Teampel Server and C...
How can I install Teampel Server Windows (MySQL) version?
Please refer to Teampel Server Help: "Installation and Configuration" > "Install/deploy (Windows environment)" > "MySQL Installation". If you have any questions during deployment, please contact us...
How can I install Teampel Server Windows (SQL Server) version?
Please refer to Teampel Server Help: "Installation and Configuration" > "Install/deploy (Windows environment)" > "Install and configure SQLServer 2008 R2". If you have any questions during deployme...
How can I install Teampel Server Linux version?
Please refer to Teampel Server Help: "Installation and Configuration" > "Install/deploy (Linux environment)". If you have any questions during deployment, please contact us. LINUX linux
How to login to Teampel Management System?
The Administrator can login to Teampel Management System via following ways: Via "Teampel Server Manager" Shortcut: If you are on the Server machine, you can access the management system by double...
I have purchased Teampel license. How can I import the license file?
Congratulations and welcome to Teampel! When you upgrade to Teamel Professional, you will receive a .ztl license file. After importing the license file to Teampel Management System, you can start Team...
Which ports of my firewall need to be opened?
After installing the Teampel Server program, if the server operating system has a firewall or a firewall installed, or if the computer facilities where the server located have a hardware firewall, the...
How can I manually set up the Windows operating system firewall?
Open program: Click "Start" > "Run" and enter firewall.cpl to open "Windows Firewall Control Panel". Note: you must have the permissions to change the firewall settings to set up the firewall. If ...
What are the Services of Teampel Server? What do they do?
Currently, Teampel has eight services (to view services, go to: Teampel Management System > Service > Service status): 1. Connect Service builds up network and relays data. 2. Manage Service sets up...
How can I start/stop Teampel service?
There are two solutions: 1. We recommend using applications to start/stop services because it has better compatibility with system. • Start services: select Start > All apps > Teampel > Teampel Serv...
How can the wide area network (WAN) users access Teampel Server in the local area network (LAN)?
 Method 1: Teampel server uses port mapping, maaping the port used by Teampel on the router to Teampel Server in the local area network. When the external network client signs in, the server address...
How can I allow the external network (WAN) users to connect to Teampel Server in the intranet (LAN)
If you setup your Teampel Server in a LAN environment and wish users in WAN environment (for instance, from home or using mobile data) can login to their Teampel client app, one of the options is to c...
How to enable embedded SIP VoIP service under port forwarding environment?
If your Teampel Server is installed in a LAN environment and users are connecting to the Teampel Server via Port Forwarding, there might be a lost of audio when making a voice call; or if your Teampel...
Can I install Teampel server on AWS, Azure, GCP or other public cloud?
Sure. For companies that prefer the high flexibility of public cloud, have limited hardware purchase budgets, or don't want to maintain hardware, you can also deploy Teampel on commercial cloud servic...